Last updated: 09/15/2016
Tixsee LLC (“Tixsee,” “us,” “we,” or “our”) operates the “Dallas Mavericks” mobile applications for iOS and Android, the web applications at www.mavs.com/tour, www.mavs.com/360-tickets, and www.tixsee.com (collectively the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information (defined below) when you use our Service.
- Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address (“Personal Information”). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services. We may also provide you with the ability to link your social media account to your Tixsee account. If you chose to link any of your social media accounts to your Tixsee account, you will be subject to all the terms and conditions applicable to those sites. For example, if you sign in to your Tixsee account using your Facebook account, you will be subject to Facebook’s terms and conditions and privacy policies.
- Log Data
When you access the Service by or through any mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system,, the type of Internet browser you use, the websites you visited before and after visiting our Services, information collected through cookies, pixel tags, Local Shared Objects, and other similar technologies, Standard Server Log Information, pages you view and links that you click on within the Services, and other statistics (“Log Data”).
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
Please see the section regarding Location Information below regarding the use of your location information and your options.
- Location Information
We may use and store information about your location depending on the permissions you have set on your device. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
- Do Not Track Disclosure
We support Do Not Track (“DNT”) when you are using a web browser to access the Site. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
Because of the difference in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
- Third Party Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
Tixsee may share your information with it’s licensees, subsidiaries and affiliates, including, without limitation, Dallas Mavericks, Dallas Basketball Limited LP, Radical Mavericks Management LLC, and NBA Entities.
Tixsee may provide your Personal Information to the Dallas Mavericks. Tixsee and/or the Dallas Mavericks may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us or the Dallas Mavericks by following the unsubscribe link or instructions provided in any email you receive from us or the Dallas Mavericks. You may opt out from receiving promotional emails, newsletters, and similar communications from by clicking on the “opt-out” or “unsubscribe link included in the promotional emails you receive. Your “opt-out” or “unsubscribe” requests may take some time to be effective, and will not apply to messages that you request or that are not promotional in nature. For example, Tixsee or the Dallas Mavericks may contact you concerning purchases you have made with us, even if you “opt-out” or “unsubscribe” to promotional emails.
- Compliance with Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
- Business Transaction
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we cannot warrant or guarantee the security of the personal information you provide to us or transmit through the use of the Service.
- International Transfer
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
Please note that the Services are directed towards users who reside in the United States. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States, or other countries and territories, pursuant to the laws of the United States.
- Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
- Social Media
We may make third-party social-media sites available to users, including, without limitation, Facebook, Twitter, Instagram. We cannot ensure the security of any information you choose to make public in a social-media feature. Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy. Please exercise caution when deciding to disclose personal information in these areas.
- Children’s Privacy
Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13 (“Children”). If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.
- California Privacy Rights
Attn: Legal Department
2112 Commerce Street
Dallas, TX 75201
- Contact Us
By Postal Mail:
Attn: Legal Department
2112 Commerce Street
Dallas, TX 75201